Returns & Exchanges are fast & easy with Happy Returns!
Happy Returns LASCANA Happy Returns LASCANA
Start your return
START A RETURN
Start your exchange
  • Exchange for a different size for FREE
  • No packaging or postage needed
  • Contact free and takes 30 seconds
  • Visit any Happy Returns location nationwide
START AN EXCHANGE


To start your return, you'll need your order number. Your order number can be found in My Account or your order confirmation email

Pro tip: no return fees when you choose LASCANA Wallet Credit as your refund method!

Have a question about our returns process? Check out our return policy or our Returns FAQ

*Trying to make a return? If the order number from your order confirmation email doesn't work, try adding a "-1" at the end of it when entering it in the portal.

Prefer to return by mail? You still can with Happy Returns! In the portal, select "Other options" and then choose "Box and ship items using prepaid label." Print your shipping label and bring your box to the carrier shown on the label and you're all set!

*Returns are free if you choose LASCANA Wallet Credit as your refund method. If you prefer to get your refund to your original payment method, a $6.95 restocking fee will be deducted.